Question 1

What is your turnaround time?

Accepted Answer

We think it’s great when clients give us a one week notice prior to a shoot; however, we often aren’t afforded that much time and are happy to help you more quickly if you need it. We can deliver edited still photos within 24 hours following the time of the shoot.

Question 2

How will I get my photo or video files?

Accepted Answer

For most projects, we will deliver edited digital photos to you via Google Drive within 24 hours following the completion of the shoot. If your project requires additional post-processing work including mapping, video editing, or image stitching, delivery time can take several days. You will receive an email that includes a link to your online photo gallery where you can download all of these files to a local device.

Question 3

Do I need to be on-site for the shoot?

Accepted Answer

It is typically not necessary for you to be on-site for the shoot; however, you are welcome to join us if you feel it will be beneficial. Our pilots are trained professionals and can capture high-quality imagery in just about any setting. Please note that if you do opt to join us on the shoot, scheduling times might be delayed as this will have to be coordinated with multiple parties. We will share our project intake form with you prior to scheduling the project. This form allows you to describe your preferences, goals, and objectives in full detail. Most of our clients choose to communicate online or over the phone.

Question 4

What kind of weather would be best for the shoot?

Accepted Answer

This depends on what you are trying to accomplish and your personal preferences. For marketing photos, many professionals prefer partly cloudy weather because of the abundant sunlight along with just enough clouds in the sky to display texture in the photos.

Question 5

I was told this location is too close to an airport. Can you fly near airports?

Accepted Answer

It depends. Although it is true there are some locations and areas that are either off-limits or have additional height restrictions, we can fly near, or even at, most airports if we can obtain the necessary legal permission.
 
If you are unsure of the viability of a particular location, shoot us an email or give us a call. We're happy to help take a look!

Question 6

What kind of drones do you fly?

Accepted Answer

GuyDrones pilots almost exclusively fly drones manufactured by DJI Enterprise. DJI is the industry leader and currently owns approximately 70% market share. The specific model of drone that will be used on your project can vary; however, all are minimally equipped with cameras capable of shooting video in 4K resolution. In almost all cases, the pilot assigned to your project will be using a DJI Mavic, Phantom, or Inspire model drone.

Question 7

What photo resolution can I expect?

Accepted Answer

We deliver only high-resolution imagery to our clients. For specific details, please see the DJI Camera Specs section below.

Question 8

Do you accept credit cards?

Accepted Answer

Yes. You will receive an invoice via Quickbooks when the shoot is complete. You can pay either by check or any major credit card.

Question 9

What is your hourly rate?

Accepted Answer

We’ve found that most of our clients are more interested in us getting the job done than they are about how much time it takes us to complete. As such, we do not charge an hourly rate. Many independent drone operators will include travel time, breaks, and more when determining a final price. We eliminate that uncertainty and unnecessary stress by billing only the amount you are originally quoted.

GUYANA DRONE SERVICES

We Have The Solution

Subscribe To Our Newsletter